4 reasons for the CRM integration of your online banking

4 reasons for the CRM integration of your online banking

Mapping business processes in CRM and ERP systems is essential if you want to digitise your company and make processes more efficient. Often, only sales and marketing processes are considered. But it is possible to automate almost every manual process and simplify it in a digital system. 

This is particularly easy with the CRM system Salesforce. In the Salesforce AppExchange you can find numerous standard solutions that help you optimise your processes. With Millio, for example, there is now also an app that integrates your online banking into your CRM system. 

This is how an online banking integration works

Integration via app works thanks to bank interfaces provided by your bank and a third-party provider. In order to comply with various guidelines that are necessary for the provision of interfaces and the respective data processing, many third-party providers work together with a financial service provider such as finAPI.

But what is the effective benefit of managing your online banking in the CRM system now?

1. You always have the current financial situation in view.

With Multibanking you can display all your business bank accounts and transactions in Salesforce. It is irrelevant with which credit institution you have opened your bank accounts. The type of bank account is also irrelevant.

Not only that, but you can always access your bank accounts directly within Salesforce without having to log in to your bank's online banking interface. Which brings us to the second reason:

2. You save an enormous amount of time.

Thanks to the integration of all business accounts in Salesforce, you can of course also access them within the Salesforce interface and thus save a lot of time that you can spend on more important projects.

Log in to your bank's interface, authenticate, carry out banking transactions, log out again. The integration saves you exactly that. You can access your accounts without logging in and out repeatedly and without constant authentication.

You also save a lot of time when making payments: Bills can be paid with a click at the account level. Transfer data is already correctly pre-filled for you in the transfer mask.

The integration of banking in Salesforce not only saves you a lot of time, it also reduces errors because you don't have to fill in every transfer form again and again.

3. No more manual payment reconciliation.

You discover an incoming payment on your bank account and the search for the customer's invoice begins. Sound familiar?

Thanks to online banking integration, you can automate this monotonous process - and save time. For example, incoming payments to your bank account can be assigned directly to the account based on an invoice number or other attribute.

You receive a notification directly in Salesforce when an incoming payment and an invoice have been assigned to each other. Handy, isn't it?

Another bonus: If you use the Salesforce app on your mobile phone, you will be informed about incoming payments on your business accounts, no matter where you are.

4. Your team has more fun at work.

If you and your team no longer have to spend hours on monotonous payment reconciliation or time-consuming reporting, you will have much more time to devote to really important, promising projects. With projects that you enjoy, that challenge you and that sustainably advance the company.

As you can see, a small change like integrating your business banking into Salesforce can bring a multitude of benefits and potential.

And with millio, integrating and automating is also very easy.

Download the app, configure it and get started. If you want to learn more about millio, check out our homepage right here. Or find the app in the Salesforce AppExchange and test millio for 30 days for free!

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